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Privacy Policy

Last Updated: April 2023

Our team at Wisppal is committed to protecting the privacy of our users and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This privacy policy describes how we collect, use, and disclose personal information about you when you use the Wisppal website (the "Site").

Table of Content

  1. Information we collect
  2. Google Analytics
  3. About Cookies
  4. Links to third-party websites
  5. Social Media
  6. How we use your information
  7. Lawful Basis for Processing
  8. Information Sharing and disclosure
  9. Use of third-party plugins and apps
  10. Data Retention
  11. Your Rights
  12. Opting out of our communications
  13. Requests for information
  14. Requests to delete data
  15. Transfer of Data
  16. Confidentiality and Security
  17. Changes to Our Privacy Policy
  18. Data Controller
  19. Contact Us

Information we collect

We collect personal information from you when you sign up to use the Site, create a user account, post comments, or submit other user-generated content. This may include your name, email address, date of birth, and other information you choose to provide.

We may also automatically collect certain information about your use of the Site, such as your IP address, browser type, operating system, and other technical information. We may use cookies, web beacons, and other tracking technologies to collect this information.

Google Analytics

Our website uses Google Analytics, this tool helps us to record information on how many users we get in a month, weekly and so on. It also allows us to determine the most popular pages on our website and see how long a user spends on our site and where most of our users are based in the world. This information is generated by a "Cookie” (more details in the next section) and also collects a user's "IP address”(this is not visible to anyone apart from Google). Google may share this data with a third-party where required by law. Further information about Google's privacy policy may be obtained from https://policies.google.com/privacy.

You can opt out of Google Analytics by following these instructions provided by Google: https://support.google.com/analytics/answer/181881

About Cookies

Cookies are small files delivered to your computer that assist us in providing our services. Cookies will be used on the Site to allow you to enter your password less frequently during a session, to help us with data collection on the Site to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety, to offer certain features that are only available through the use of a cookie and to allow us to provide information that is targeted to your interests. Cookies are very commonly used on the internet, and if you have cookies disabled in your browser you may not be able to use the Site properly.

You can find the full list of cookies we collect on our cookies page.

Links to third-party websites

The Site may include links to other Web sites or resources over which wisppal.com does not have control ("External Web Sites"). Even though we do not intend to include any external Web Site links, there may be some included in the blog section of our website. Such links do not establish an endorsement by wisppal.com of those External Web Sites. You acknowledge that Wisppal is providing these links to you only as a convenience, and further agree that Wisppal is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the External Web Sites.

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through email.

We sometimes will share member content with their username on social media with a direct link to the content for everyone to view. We will never share anything else relating to the member.

How we use your information

We may use your personal information to provide you with access to the Site, enable you to post comments and user-generated content, communicate with you about the Site, and respond to your inquiries and requests.

We may also use your information for our own internal business purposes, such as analyzing usage trends and improving the Site's content and functionality.

Lawful Basis for Processing

We process your personal data on the basis of one or more of the following lawful bases:

  • Consent: You have given us your consent to process your personal data for one or more specific purposes.
  • Contract: The processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interest: The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your fundamental rights and freedoms.

Information Sharing and disclosure

Wisppal does not share, rent, trade or sell personally identifying information about our members, with third parties for their promotional purposes. Wisppal makes every reasonable effort to disallow and discourage members from sharing personally identifying information through website features.

In certain circumstances, we may be required to disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities, where required by law or where necessary to comply with legal obligations.

We may also disclose your personal data to third parties in the event of a merger, acquisition, or sale of our business or assets. In such cases, we will take appropriate measures to ensure that your personal data is protected and processed in accordance with this Privacy Policy and applicable data protection laws.

By using our website and services, you consent to the sharing of your personal data as described in this Privacy Policy.

Use of third-party plugins and apps

Wisppal aims to avoid using unnecessary third-party plugins and apps, unless for security purposes or to offer certain features to both members and users. The following are examples of third-party apps used on the site. Please, read these carefully:

  • Website hosting – We use AWS (Amazon Web Services ) to host our site so everyone can access the site (You can view their privacy policy here: https://aws.amazon.com/privacy/).
  • buff.ly (shortens long website links) – we us this to shorten links that we post on social media. (You can view their privacy policy here: https://buffer.com/legal)

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Any data collected on Wisppal members will be kept in our database for 12 months. If the member does not engage with Wisppal in this time, we will permanently delete all their data after 12 months from all our databases. By "engage”, we mean opening any email, clicking on links in emails and logging into the site.

Before deleting their data we will send out a couple of emails to warn the member that they will be removed from our database if they do not act now. After the member has been removed from our databases, they are free to sign-up to Wisppal again, as a new member.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You also have the right to object to the processing of your personal data or to request that we restrict the processing of your personal data.

In certain circumstances, you may also have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller. You can exercise your rights by contacting us at privacy(at)wisppal.com

If you are a resident of the European Economic Area, you also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under GDPR.

Opting out of our communications

If you no longer wish to receive our newsletter and promotional communications, you may opt out of receiving them by following the instructions included at the bottom of each newsletter and email or using the 'settings' options in your Wisppal member account. You can also email privacy(at)wisppal.com, with the word 'UNSUBSCRIBE' in the subject line to opt out of all Wisppal email communications.

Requests for information

At any time, members of the site can request a copy of all data we have on them. Any requests for information will be responded to within a month. If we need more time to respond to your request, we will still let you know within a month of the request being made and the reason why we need more time. All requests for information will be free. However, if the request for information is complex and excessive, we may refuse to accept the request. You will receive an email explaining why we have refused your request and you have the right to complain to the Information Commissioner's Office (ICO). The ICO is the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

If you would like to make a request, please either email us: privacy(at)wisppal.com or visit the settings page under my profile in your Wisppal account.

If you feel the data we have is inaccurate or requires updating, please send us an email at privacy(at)wisppal.com and we will update your records within one month of receiving the email. If you keep on requesting changes to your data or your request is excessive, we have the right to refuse your request and will send you an email within a month explaining why it has been refused.

Requests to delete data

Members of Wisppal can delete all data we have on them in two ways. The first way is by deleting their account in the settings area when they are logged in. And the second way is by sending us an email, requesting to be deleted from Wisppal. Once your account has been deleted, you will receive one final "Goodbye” email from us to confirm that all data we have on you will be deleted. Once this request is made, we will delete all data within one month and you will no longer be able to login into your account. At any time you can sign-up and become a site member again. If deleting your account by email, please send your requests to: privacy(at)wisppal.com

Transfer of Data

At times, we may transfer your personal data to countries outside the UK and the European Economic Area (EEA) which do not have the same data protection laws as the UK and EEA. Whenever we transfer your personal data outside the UK and EEA, we will take all reasonable steps necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Confidentiality and Security

Information a member submits to wisppal.com that relates to their account is password-protected. No employee of Wisppal nor any automated system will contact a member by email asking for a member's login details, password or any other personal information related or unrelated to Wisppal. If any message claiming or appearing to come from Wisppal is sent to you asking for such information, please report it immediately to privacy(at)wisppal.com.

If there is a personal data breach, Wisppal will notify the ICO within 72hrs of the breach occurring. A personal breach refers to the accidental, destruction, loss, alteration, or unauthorised sharing of, or access to, personal data. If in the case the security breach has a high impact on the user's or member's rights or freedom we will let the individual/s involved know as soon as possible. In all cases, we will keep a written record of all data breaches identified.

If you have any questions about security on our Web site, you can send email us at privacy(at)wisppal.com.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this Privacy Policy.

Data Controller

The data controller responsible for the processing of your personal data is Safia Begum, the founder of Wisppal. If you have any questions or concerns about this privacy policy or our data practices, please contact us at privacy(at)wisppal.com.

Contact Us

If you have any questions, comments or requests regarding this Privacy Policy, please contact us by email at privacy(at)wisppal.com

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